"Essential, important or incidental": a stakeholder analysis of perceptions towards professional insurance qualifications in general insurance
Journal of Insurance Research and Practice - This article considers what perceptions are held towards professional insurance qualifications in general insurance by a variety of stakeholders and identifies the factors and constraints that influence those perceptions This is within a business environment that was found to be one of organisational change in insurance and diminishing consumer confidence. The article concludes that professional insurance qualifications are perceived as important rather than essential...
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