Teleworking at Lloyd's of London: a case study
Journal of Insurance Research and Practice - The subject of this paper is teleworking. It reports on research in the form of a multi-dimensional case study at Lloyd's Policy Signing Office (LPSO). LPSO employs 400 people and provides professional support services to its customers being the Lloyd's syndicates, insurance brokers and managing agencies that make up the market. The study involves examination of the business case for teleworking from the perspective of all of the principal constituencies involved...
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