Claims Faculty

Claims is often termed the ‘shop window’ of insurance, as policyholders often only see what they have bought when they have made a claim.

The Chartered Insurance Institute has set up the Claims Faculty to get everyone engaged in claims activities, no matter what their level of experience. Its main aims are to promote professionalism and competence, whilst encouraging progression to qualified status, at all stages of your claims career.

From this page, users are able to see all of the most recent articles published by the CII, and search for resources relevant to claims.

For further information on events and seminars being run by this faculty, please visit the Claims Faculty page on the main CII website, using the following link –

http://www.cii.co.uk/generalinsurance/faculties_societies/claims.aspx

November, 2009
 
Technical articles
Many policyholders understandably find the trauma of being flooded or finding their roof missing very upsetting...
 
 
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November, 2009
 
Legal digest
Hortense Littlewood v David Radford and Charles Boston (formerly t/a Boston Carrington Pritchard): Court of Appeal 13 October 2009. In 1996, Mrs Littlewood purchased a leasehold flat in South West London with a lease term of just over 35 years. Three years later, she decided to exercise her right to extend the lease pursuant to the Leasehold Reform, Housing and Urban Development Act 1993 and so retained the first defendant, David Radford, a surveyor, to act for her ...
 
 
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November, 2009
 
News items
Highlights: FSA - assessment and redress of PPI complaints: ABI - concerns over Queens speech rushed changes: ABI - progress on solvency II: FOS - new factsheet on income protection insurance ...
 
 
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October, 2009
 
Welcome once again to Journal Xpress, our regular e-communiqué that keeps you up to speed with what's happening at the CII. As you're no doubt aware, professionalism in insurance and financial services is at the top of the Institute's agenda, and for a simple reason...
 
 ciixpress_2009_10_c.pdf
 
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October, 2009
 
News items
Highlights: FSA news and comment: FOS news...
 
 
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September, 2009
 
Welcome to the latest Journal Xpress - your regular e-bulletin that bridges gaps between editions of the CII's membership magazine. The August-September issue of the Journal introduced a new regular features called Hot Topic. The idea is that, in each magazine, we will present a detailed analysis of a particular subject, with incisive comment from leading industry figures...
 
 ciixpress_2009_09_c.pdf
 
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September, 2009
 
Technical articles
To many in the insurance industry, the mention of asbestos is linked with a perception of problems from the past...
 
 
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September, 2009
 
News items
Highlights: FSA - publishes feedback to the Turner Review: ABI - response to EC regulation of financial services: FSA - Transaction Reporting User Pack ("TRUP"): FSA - speech on strategy and approach to fighting fraud: FSA - publishes industry-level complaints data ...
 
 
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August, 2009
 
Welcome to the latest Journal Xpress. The August-September issue of the magazine is also out now, and contains a groundbreaking new regular feaure - Journal Hot Topic - that I'm sure you'll find of interest. The idea is that we provide in-depth analysis of a particular issue, with incisive comment provided by industry figures - then we open up the debate on a dedicated web-page...
 
 ciixpress_2009_08_c.pdf
 
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August, 2009
 
News items
Highlights: ABI - calls on insolvency service to improve transparency: FSA - confirms the introduction of remuneration code of practice: ABI - more work needed on retirement planning: FSA AND CFTC - statement on oil markets ...
 
 
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