Ethics

Here is the content that we have on Ethics.
If you can't find exactly what you are looking for, try using our Advanced search option. This will allow you to conduct a more specific search, by offering more selections in which to limit the results you receive.

CII Thinkpiece 72: The Need to Know: Transparency and Confidentiality in Insurance

April, 2012

Chartered Insurance Practitioner Duncan Minty describes the complexities of personal data protection and transparency in insurance and summarises the role of professionals in mitigating reputational risks.

Attached files: TP72_Minty_The_Need_to_Know_4Apr2012.pdf, TP72_Reflective_Questions.pdf

CII Papers in Professionalism 12 Measuring Professional Standards: Demonstrating Positive Outcomes from Doing the Right Thing - A Discussion Paper

February, 2012

A discussion paper exploring approaches for measuring the benefits to customers of raised professional standards in general insurance.

Attached files: PP12_Measuring_Prof_Standards_14Feb2012.pdf

A short guide to ethical risk

January, 2012

Following corporate scandals and the recent bankruptcy of large financial institutions, the public believes that one of the responsibilities of governments, regulators and corporate executives is to do business in compliance with basic ethical values. It is now acknowledged that there has been a general decline in ethical standards in the business world, perhaps due in part to a celebrity culture that overvalues wealth and shallow notions of 'success' ...

The Bribery Act explained - video

September, 2011

Video – The Bribery Act explained Do you know exactly what your obligations are under The Bribery Act ? Do you know what you can and cannot accept from, or give to, clients and suppliers?

ABI - Good practice guidelines

September, 2011

ABI members and retailers are to follow Good Practice Guides for Extended Warranties, GAP insurance and service contracts...

The Office of Fair Trading (OFT) publishes mental capacity guidance

September, 2011

The OFT has published guidance for businesses when they are considering granting credit to people who might not have the mental capacity to make informed borrowing decisions.

The ethics of services

September, 2011

In this fourth article in our series on the five core duties at the heart of the Personal Finance Society's (PFS) code of ethics, Duncan Minty looks at how members should provide a high standard of service...

Attached files: fs_sep_2011_ethics.pdf

Shared interests

August, 2011

In the third article in our series on the five core duties at the heart of the Personal Finance Society’s code of ethics, Duncan Minty looks at how members should act in the best interests of each client. We explore its central message, set out some key points to remember and illustrate how it works in practice with two case studies...

Attached files: Ethics.pdf

FSA publishes Financial Conduct Authority paper

July, 2011

The Financial Services Authority (FSA) has published its long-awaited paper The Financial Conduct Authority – Approach to regulation...

The Bribery Act and its implications for financial services intermediary firms

July, 2011

The Bribery Act 2010 became law on 1 July 2011. It updates and modernises the laws governing bribery; codifying fragmented statutes and cases of common law and replacing the old Corruption Acts (1880 – 1916) which were seen to have become outmoded for the modern business environment ...

Member login

Recommended books

Insurance ethics for a more ethical world

Edited by Patrick Flanagan, Patrick Primeaux and William Ferguson (London: Elsevier, 2007).

This book can be borrowed from the library. To check the availability of this title, please visit the library catalogue.

Health care, ethics and insurance

Edited by Tom Sorell (Routledge, 1998)

This book is available as an ebook, via the Knowledge Services website.

Financial services marketing: an international guide to principles and practice

By Christine T Ennew and Nigel Waite. (Butterworth-Heinemann, 2007)

This book is available as an ebook, via the Knowledge Services website.

Business ethics and values: individual, corporate and international perspectives

By Colin Fisher and Alan Lovell. (FT Prentice Hall, 2006)

This book is available as an ebook, via the Knowledge Services website.

Accounting and business ethics

By Ken McPhail and Diane Walters (Routledge, 2009)

This book is available as an ebook, via the Knowledge Services website.

Latest resources

Knowledge Services has moved...

May, 2012

We have moved to http://www.cii.co.uk/knowledge/

CII Thinkpiece 75: Converging Ideas: Building a European-Wide Supervisory Culture in Insurance and Pensions

May, 2012

Gabriel Bernadino, Chair of the new European Insurance & Occupational Pensions Authority provides a perspective on the pan-EU supervisor’s first year of operation.

CII Thinkpiece 74: From Brussels with Love: A Perspective on Developing Insurance Regulation at the EU Level

May, 2012

Karel van Hulle, the European Commission’s lead official on insurance & occupational pensions, offers his own strictly personal view of insurance regulation in the post-financial crisis world.

Ethics

Browse resources

Member login

Recommended books

Latest resources